Frequently Asked Questions

Absolutely! We are in the midst of applying for the Halal Certification and we use all Halal-Certified ingredients, ensuring they're suitable for everyone to enjoy!

Only our Cereal Milk cookies contain toasted milk powder. The rest of our cookies don't have milk but has butter.

Absolutely! Our Vegan Choc Pecan cookie is a dream for anyone looking for egg-free and dairy-free options.

Yes, we do! Our Single's Life is completely gluten-free. Just keep in mind, due to the nature of the ingredients, it's best enjoyed on the day of purchase and is only available for In-Store Pickup & Klang Valley Delivery.

Visit our Cookie Care page for all the storage tips to keep your cookies delicious.

Our store is located in the heart of Bangsar. Drop by for a warm welcome and some freshly baked treats, see you there! EM'S Soft Chunky Cookies Jln Telawi 2, Bangsar, 59100, Kuala Lumpur. Tuesday - Sunday (Close on Mondays) 10am - 6pm

Absolutely! Not only can you savor our cookies fresh from the oven, but we also offer a delightful selection of drinks to accompany your treats. So come in, find a cozy spot, and enjoy the full EM'S experience. We can't wait to welcome you!

Available during store operating hours.

Same-day delivery within Klang Valley.

Next-day delivery to most major cities.